Choose your Eummena Success Plan
Transform your learning experience with our agile support!
Starter | Standard | Advanced | Premium | |
|---|---|---|---|---|
| Support hours: | 30 hours | 60 hours | 120 hours | 240 hours |
| Recommended for: | Small platforms expert support | Plugins choice, Integrations | Standard plan + Coaching, Customizations | Advanced plan + Development, Consultation |
| Features | ||||
| Dedicated Product eXperience Manager | ✓ | ✓ | ✓ | |
| Online Service Desk & Moodle Knowledge Base | ✓ | ✓ | ✓ | ✓ |
| Status Monitoring and Alerting service | ✓ | ✓ | ||
| Training & Coaching | ✓ | ✓ | ✓ | ✓ |
| LMS and Plugin Configuration | ✓ | ✓ | ✓ | ✓ |
| Data Migration | ✓ | ✓ | ✓ | ✓ |
| Onsite EdTech Consultation | ✓ | |||
| Reports Customization | ✓ | ✓ | ✓ | ✓ |
| Bespoke Development | ✓ | ✓ | ||
| Early Security notifications (before public disclosure) | ✓ | ✓ | ✓ | |
| Upgrades for new Moodle minor and major releases | ✓ | ✓ | ✓ | |
| Admin access to test LMS for experimentation | ✓ | ✓ | ✓ | |
Starter |
|---|
Support hours 30 hours |
Recommended for Small platforms expert support |
Dedicated Product eXperience Manager ✖ |
Online Service Desk & Moodle Knowledge Base
✓ |
Status Monitoring and Alerting service ✖ |
Training & Coaching
✓ |
LMS and Plugin Configuration ✓ |
Data Migration ✓ |
Onsite EdTech Consultation ✖ |
Reports Customization ✓ |
Bespoke Development ✖ |
Early Security notifications (before public disclosure) ✖ |
Upgrades for new Moodle minor and major releases ✖ |
Admin access to test LMS for experimentation ✖ |
Standard |
Support hours 60 hours |
Recommended for Plugins choice, Integrations |
Dedicated Product eXperience Manager ✓ |
Online Service Desk & Moodle Knowledge Base
✓ |
Status Monitoring and Alerting service ✖ |
Training & Coaching
✓ |
LMS and Plugin Configuration ✓ |
Data Migration ✓ |
Onsite EdTech Consultation ✖ |
Reports Customization ✓ |
Bespoke Development ✓ |
Early Security notifications (before public disclosure) ✓ |
Upgrades for new Moodle minor and major releases ✓ |
Admin access to test LMS for experimentation ✓ |
Advanced |
Support hours 120 hours |
Recommended for Standard plan + Coaching, Customizations |
Dedicated Product eXperience Manager ✓ |
Online Service Desk & Moodle Knowledge Base
✓ |
Status Monitoring and Alerting service ✓ |
Training & Coaching
✓ |
LMS and Plugin Configuration ✓ |
Data Migration ✓ |
Onsite EdTech Consultation ✖ |
Reports Customization ✓ |
Bespoke Development ✓ |
Early Security notifications (before public disclosure) ✓ |
Upgrades for new Moodle minor and major releases ✓ |
Admin access to test LMS for experimentation ✓ |
Premium |
Support hours 240 hours |
Recommended for Advanced plan + Development, Consultation |
Dedicated Product eXperience Manager ✓ |
Online Service Desk & Moodle Knowledge Base
✓ |
Status Monitoring and Alerting service ✓ |
Training & Coaching
✓ |
LMS and Plugin Configuration ✓ |
Data Migration ✓ |
Onsite EdTech Consultation ✓ |
Reports Customization ✓ |
Bespoke Development ✓ |
Early Security notifications (before public disclosure) ✓ |
Upgrades for new Moodle minor and major releases ✓ |
Admin access to test LMS for experimentation ✓ |
Frequently Asked Questions (FAQs)
The Success Plans give access to support services provided by Eummena experts and product experience managers to empower your team to fully maximize the benefits from your Moodle-based Learning Platform.
Our experts can help you deploy, configure and optimize your LMS. We can also support you with plugin configuration, bespoke training, content consultation and in general with everything related to Moodle.
Our experts and our technical team are qualified to handle any type of custom and bespoke development or integrations. We will work with you to understand your needs and recommend the best solution for the development and rollout plan.